The Resident’s Friend Service offers free, independent, impartial and confidential advice on issues surrounding the housing market renewal proposals currently being put forward by Renew.

We can give individually tailored advice about how housing market renewal affects people, including advice on rehousing options, compensation and other advice issues such as benefits.

Residents’ friends can help to make sure that the public understands the Renew proposals by translating jargon, answering questions and making sure that people have the information that they need.

As part of the Citizens Advice Bureau (CAB) Residents’ Friends are independent and impartial and aim to feedback the views of the residents to the Renew team and support residents' involvement in the consultation process.

There are several Resident’s Friends working across North Staffordshire. The Resident’s Friend for the Knutton Cross Heath AMI is Emily Tomkinson.

Emily Tomkinson Residents Friend

Emily can be contacted in a variety of ways: -

Tel: (01782) 408787
Email: emily.tomkinson@stoke-cab.org.uk

Address:
Citizens Advice Bureau
Advice House
Cheapside
Hanley
ST1 1 HL

ADVICE CLINICS

Emily also holds weekly drop in advice clinics in the neighbourhood , details below: -

• Tuesday 1.30-4.00 Ramsey Road Community Centre, Cross Heath
• Wednesday 9.30-12.30 Knutton Community Centre, Knutton
• Wednesday 1.30-4.00 Robertson Drive, Lower Milehouse